IFEM Visionary Industry Technology Award winner. Evidence-based AI companion supporting patients after ED discharge. Reduces re-attendance anxiety, improves understanding of discharge instructions, available 24/7 in multiple languages.
Patients leave ED tired, frightened, often unclear on discharge instructions. They go home and worry: "Is this normal? Should I go back?" Without clear guidance, anxiety drives unnecessary returns or dangerous delays.
Language barriers, literacy levels, and cognitive load during discharge compound the problem. Written instructions aren't always understood or retained.
REX provides 24/7 post-discharge support in plain language. Patients can ask questions, clarify instructions, and get clear guidance on when to escalate. REX never replaces clinical judgment but fills the gap between discharge and follow-up.
Multilingual support in 11 major world languages including English, Spanish, Hindi, Arabic, French, Portuguese, Bengali, Urdu, Swahili, Luganda, and Runyankitara—covering 2.7 billion speakers globally.
REX is free at point of use. Conversations are not stored - maximum privacy for vulnerable patients.
REX supports patients discharged with the following presentations, providing condition-specific guidance while maintaining clear clinical boundaries.
Clear escalation thresholds. Never interprets test results or adjusts medications. Always defers to discharge paperwork and clinical team.
Available in 11 major world languages covering 2.7 billion speakers: English, Spanish, Hindi, Arabic, French, Portuguese, Bengali, Urdu, Swahili, Luganda, and Runyankitara. Includes right-to-left text support for Arabic and Urdu.
Accessible via smartphone with no app download. Works on any device with internet connection. Screen-reader compatible for accessibility.
No waiting. Patients get immediate responses when questions arise, whether at 3am or during follow-up appointments.
GDPR compliant. ICO registered. No patient identifiable information required. Conversations are NOT stored - REX is free at point of use and operates session-only for maximum privacy.
Track adoption rates, common questions, and patient engagement. Anonymised data helps identify gaps in discharge communication.
REX was awarded the International Federation for Emergency Medicine Visionary Industry Technology Award 2026 at ICEM 2026, recognising innovation with global impact potential in emergency medicine.
"Your work represents exactly the kind of innovative thinking that the VITA Award was established to recognise." - IFEM
Together with physicians at Mbarara Regional Referral Hospital, Uganda, we have applied for a research grant from the Royal College of Emergency Medicine.
This isn't a services arrangement. It's a partnership that makes REX stronger for your patients and for every emergency department that comes after.
You bring the clinical grounding, the patient demographics, and the on-the-ground insight into what post-discharge support actually needs to look like. We bring the platform, the multilingual capability, and twenty years of pharmaceutical and healthcare strategy. The outcome data is shared. The product improves for both of us.
Small number of slots available for 2026
Co-designed with your clinical team and patient population
We work with you to design implementation that fits your clinical workflow, patient demographics, and budget.
48-hour access tokens given at discharge via QR code. Ideal for initial evaluation with specific patient cohorts. Includes usage analytics and feedback collection.
Typical duration: 3-6 months
Unlimited access for all discharged patients. QR code posters in discharge areas, printed on discharge summaries. Full integration with patient flow.
Typical duration: 12 months+
Co-designed studies evaluating impact on re-attendance, patient anxiety, or discharge understanding. Ethics support, data analysis, publication collaboration.
Tailored to research objectives
We do not offer generic solutions. Every deployment is co-designed with your clinical team to match your patient population, local language needs, and clinical priorities. If your department needs adaptation for specific presentations or cultural context, we build that in from the start.
Not ready for a formal partnership? Let's talk about what REX could look like for your department. Pilot programmes, research collaboration, or just learning more about the platform.
Get in TouchOr call: +44 7748 111 448